This policy gives you information about the data that Williams Travel collect and where we use that information. We are committed to protecting your personal information.
The Data Controller is Williams Travel, Dolcoath Industrial Park, Dolcoath Road, Camborne. Cornwall. TR14 8RA
Collection of Data
We will only collect information that is required to carry out the service that you have requested from Williams Travel. This may include but is not limited to contact details, travel details (including passport details) preference details, employment details, education details and records or visits or conversations.
You do not have to provide any of your personal information but failure to do so on request may result in us not being able to provide you with the service you require.
The data that you give us may be collected when you do any of the following; contact us by telephone, visit our office in person, make an enquiry via our website, requesting a quote, requesting a brochure, making a booking, applying for a job, making a complaint or entering a competition.
If you have made any card payments to us, we do not store these details.
We will never knowingly collect data from anyone under the age of 18 years.
Use of Personal Information
We will only use the information collected to provide a service that you have requested. This may, in some cases involve passing details on to a third party supplier. The details that we pass on will be limited to those details that we consider are required.
The reasons we would pass on data includes but is not limited to travel arrangements (land, sea or air), booking hotels, booking attractions, sending out material and arranging travel insurance.
In extreme circumstances we may disclose personal information to law enforcement or government agencies.
We do not share data unless it is required to deliver the product you have requested.
Security of Personal Information
We have widely accepted levels of technology, security and procedures in place to ensure any data is secure from theft or misuse.
Only authorised persons are allowed access to data and all authorised persons have agreed to uphold the Privacy Policy of Williams Travel.
Please note that the transfer of data by internet (either incoming or outgoing) is never completely secure.
Retention of personal information
We will retain personal information for as long as required by law or for 10 years.
Cookie Policy
Only cookies necessary to make the website work or secure are used on our website.
In accessing the website we take this as acceptance of their use.
Website
Please be aware that we have links on our website to other sites that are not linked to us and are not covered by our privacy policy. We do not recommend or accept responsibility for any third party site.
Your rights
You do have the right to request a copy of the personal information we hold about you or to update or correct the information if you think this is required.
You also have the right to withdraw your consent of use of data, request that we delete data, restrict use of data or object to our processing of data.
Please be aware that any of the above actions may affect our service to you.
If you have any questions regarding your personal data or the way we keep it secure then please contact us on 01209 717152 or email us at enquiries@williams-travel.co.uk.
